THE AVIS SAFETY PLEDGE

The relentless commitment from all of us here at Avis to keep every one of our customers and employees safe.

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PICKING UP YOUR VEHICLE WITH MINIMAL CONTACT
  • We use protective gear and Ministry of Health guidelines to observe social distancing protocols
  • Clear social distancing floor markings at rental desks
  • Hand sanitiser will be available
  • Paperless rental agreements are available at most locations
In Singapore, you can use Avis Preferred to reduce your time spent at the counter.
VIEW SAFETY PROTOCOLS


LEAVING OUR LOCATION SAFELY
  • Our agent will be wearing personal protective gears to verify your information
  • We are using disinfectants that are effective against novel pathogens, including the coronavirus responsible for COVID-19 before and after each rental
  • Special attention paid to cleaning: steering wheels, dashboards, hand grips, radio dials, cup holders, centre consoles, door handles, keys, both inside and outside.
 VIEW VEHICLE PROTOCOLS


RETURNING YOUR RENTAL CAR SAFELY AND SANITISING THE VEHICLE FOR THE NEXT RENTER
  • Upon returning the vehicle to our location, please gather all of your belongings and exit the vehicle
  • Key drop service is available at our Singapore locations
  • Further cleaning will happen after the vehicle is moved to our cleaning stations, to ensure a thorough clean is done
 VIEW SAFETY PROTOCOLS


KEEPING OUR EMPLOYEES SAFE
  • Employees are required to wash their hands frequently and have been trained on the health guidelines, including products and processes available to ensure your safety
  • Employees are required to stay home if they don’t feel well
  • If you must travel during this time, or if you are planning future travel, we are here for you and want you to know that every one of our employees is working diligently to provide the highest levels of safety at our locations and in our vehicles.
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